Standing up a Knowledge Management Office

Maybe “Office” is not the right word, since these “offices” turn out to be really just sections within a larger true business office; a KM section within a Finance Office or a KM section within a Project Management Office or a KM section within a Procurement Office are examples. KM is a such a broad Read more about Standing up a Knowledge Management Office[…]

Common Government Content Types

Here’s a list of the most common “corporate” content types used in government information management: AccomplishmentAction ItemAction PlanAgreementArticleAwardAward-relatedBriefing-PresentationBudget TemplateBudget-relatedCBJB-relatedCommunications PlanCongressional RolloutsData Integrity FileEmployeeEmployee-DataIGCEImage-customIPBS-relatedJustification and ApprovalMarket ResearchMeeting NoteMIPR-relatedMOI_COI-relatedNewsletterNon-RecordOffice File PlanOfficial CorrespendenceOrg ChartPersonnel RosterPMR-relatedProject NoteProject PlanProject Schedule-MilestoneReportRequirementResearchSample DataSOP-Guide Book-Desk Guide-ManualSOW-SOO-PWSSpecificationSpend Plan-relatedStrategyStrategy MilestoneSupplemental DocumentationSurvey-relatedTalking PointTaskerTasker ResponseTemplate – WorkflowTimesheetWARWeekly Report

Data Governance – A Sample Data Governance Policy for Government Agencies

Captain to Lieutenant: “Lieutenant…see this 20ft pole? Bury it in this 10ft hole!” Lieutenant: “Sergeant…?! See this 20ft pole?” Government agencies are currently attempting to compose what are inclusively being called Data Governance Policies. Having served on agency and federal data policy working groups, the insight I can reveal is that at the Agency level Read more about Data Governance – A Sample Data Governance Policy for Government Agencies[…]

Information Governance – Right now, We’re in the Wild West of Government Information Management

Enjoy it while it lasts. Government agencies have not yet embraced the larger understanding of data, records, and the conceptual model of government information – the difference between “government mission” and “government corporate.” At the moment, Knowledge Workers (who make up the large majority of government employee and contractor positions) are left to their own Read more about Information Governance – Right now, We’re in the Wild West of Government Information Management[…]

Government Agencies – what does remote collaboration “look like?” – PART I

Probably, the very lowest level of remote collaboration is phone conversation. Thankfully, it seems we have moved on from a time when people needed to hear others’ voices, and, we can imagine, phones were a huge leap forward from a time when face-to-face, in-person presence was required for any meeting or collaboration. Nonetheless, government agencies Read more about Government Agencies – what does remote collaboration “look like?” – PART I[…]

Government Agencies – what have you learned about connectivity to your UNCLASSIFIED networks since the COVID-19 lockdown?

By now, government agencies have surveyed their own agency’s workforce to determine how many employees/contractors DO or DO NOT yet have connectivity to the agency’s internal UNCLASSIFIED networks, the common government networks that offer “safe remote access” to the general government workforce. “Safe remote access,” in this context, means the ability for a general government Read more about Government Agencies – what have you learned about connectivity to your UNCLASSIFIED networks since the COVID-19 lockdown?[…]

Government agencies…how is access and collaboration with your remotely-located content working out for you and your workforce during the COVID crisis?

There is only a fraction of government agencies that can perform full remote access to the mission content of their organizations. This is not simply because there is no shared understanding of an organizational approach to collaboration among the workforce. Nor is it solely because those agencies which DO have collaborative software in place have Read more about Government agencies…how is access and collaboration with your remotely-located content working out for you and your workforce during the COVID crisis?[…]

SOLVED: Automated Government Records Management for Unstructured Content

#usnatarchives The problem of automating government records has actually been solved for years. Enterprise resource management systems (ERMSs) have existed for decades and records management is commonly “baked into” content management inside every modern ERMS. The way these systems track content to records is that content (documents, reporting, analysis, etc.) generated inside of ERMSs is Read more about SOLVED: Automated Government Records Management for Unstructured Content[…]

The Problem with Organizational Change Management (OCM)

I presented at the KMI Institute’s 2019 KM Showcase last week. Fantastic event. (Zach, great conference. Thanks for asking me to present and to speak on the closing panel – (either Zach needed a stooge on stage, or as someone who has seen the inner workings of information and knowledge management within DoD and the Read more about The Problem with Organizational Change Management (OCM)[…]