Government Knowledge Management

Leadership in Strategic Knowledge and Information Management – A Divergence of Managements

Especially clear in the largest organizations, the roles among varying levels and types of Information Technology (IT) support tend to aggregate into two high-level divisions: Technical Support and Functional Support, with Technical Support primarily supporting hardware and updates to software, and Functional Support primarily supporting the human customer with solutions to software related problems and questions. Read more about – A Divergence of Managements[…] – Time to take a stand for your information!

Basic questions about ownership of information have rarely been asked and satisfactorily answered. Who owns organizational information? If the agency is an unclassified DoD organization, services are mandatorily provided by Washington Headquarters Services (WHS), Joint Service Provider (JSP). Part of the JSP’s services includes information storage, in one form or another. Of course, it’s widely hyped that information will Read more about – Time to take a stand for your information![…]

Knowledge Management – Its Time Has Come

Try this with a friend sometime and watch their reaction: “I’m going to try to get my arms around the enterprise’s information and organize it in such a way that it is viewable, reviewable, accountable, secure, measureable, searchable, archivable, accessionable, disposable, reusable,…” etc., etc., etc. The resulting look from your friend will read: “How in Read more about Knowledge Management – Its Time Has Come[…]